TeleTu ( ex-Tele2 ) is notoriously the worst Wholesale supplier of Italy: also since it was acquired by Vodafone this company ( whose paintings remain perpetually enveloped in dark clouds the dark side of the Force ... ) found as the only solution to their problems feedback, to change brand and name, but keeping essentially unchanged. That is, provide mediocre and poor, by pretending to be good service and quality, but at a lower price. Let's be clear: savings begin to be also those of Mary Calzetta . Only pre example, the monthly rate and the rate Tuttocompreso unlimited access Telecom Italy, net tenders, are actually a cost respectively € 41.90 and € 46.00: that is just a difference of 4.10 € per month (, less than 10% ). The similar offers of other operators, they are even more convenient, less primozioni ( Infostrada offers the same package for € 31.95; Tiscali from 31.95 to 41.95 and even the same Vodafone from € 34.00 to 44 , 00 €! Even Fastweb offers a similar service to its € 45.00 per month! ).
Recently, at least with me, TeleTu is guilty of two serious faults: block access to my favorite MMORPG (World of Warcraft, the world's most popular!) And create me problems (serious) with the outgoing mail SMTP!
start with the serious business: e-mail.
If you use a mail client like me, knows that he must configure the program to access a dedicated server for sending outgoing mail using a protocol known as SMTP. Each mailbox that is not a web mail as Yahoo! Mail , Gmail, Hotmail or Free Free Mail has its own outgoing mail server.
For example if you have a website (say the company ... http://www.ultrastudio.it/ ) I will have mailboxes on the type @ultrastudio.it and outgoing mail server with domain ultrastudio.it .
If I went out with the laptop and I want to send an email I can do with this server, but if they are inside the house and I often have the computer send a message from the mailbox company I will be forced to use the outgoing server of my provider ADSL . Why?
TeleTu The answer is: if you use our SMTP we promise you, nobody can use your e-mail addresses to send SPAM, even if it is used a virus!
Some 'unhappy, you can also make the best of a bad game ... until yesterday, when all of a sudden, in an attempt to send an email to a client I see a message appear that says' IP assigned to me by my own provider is part of a blacklist that blocks as a source of trojan and wormhole, as well as SPAM!
How the hell do you mean?!?
What is IP? It 's a code made up of four triplets of numbers separated by a point which identifies a terminal or a network of terminals on the Internet: in Italy, except in rare cases, these codes are assigned in a completely dynamic and random access to the network provider that owns the usofrutto a certain amount of code, usually assigned packages ( range). When you connect to the Internet with the modem there is assigned one, when you turn on or reset the router a new IP address is assigned to the instrument in question (which then held iveco account the various terminals connected to a network by its table of IP statically assigned to various part of the PC LAN ).
doing a search on the net about the problem you find that it is not new in Italy and abroad and that the only solution is to call your provider and tell them something: the supplier should take note of the IP and him solve the problem with the company certifying the source of SPAM. Who is the company? In my case it is called Spam Haus and maintains a blacklist of IP on behalf of several connectivity providers, including TeleTu SpA! Their own!
apply the solution and call the call center 848.99.10.22. Type 1, and then 3 and wait for the operator: there is Mr. 80115 who, after having listened in absolute silence the problem I am addressing a skilled professional, such "Monica" ( as standard operating TeleTu: in Over the last four years I only spoke with a Monica and Roberta, apart from the 2 and 3 John Paul ... never a Pierce, a Angela, a Maria or Mario ... mah! ).
"Monica" is the typical operator know-it-all: those who do not hear what is said on the other side and rely blindly on what they see written on the sheet tacked on to their terminal. are the typical players who consider themselves experts because they know read the papers and I am convinced that there can not be anything other than what is indicated here above ( the same as during the events I want to be called computer operators and telephone operators and ... which are looked upon with disapproval by the real computer, network engineers, systems analysts, programmers and more ... ). for "Monica" is not nothing to do: I solve the problem if I get SPAM ... unfortunate that the problem is that I get the IP banned from a blacklist TeleTu managed by a partner.
I asked if I'm using the mail box that they have given me: answer the most sacred truths. Rather than use that crap that grant them, I move to Somalia. The comparison is a little like "Monica" which hangs unceremoniously.
yelled, rails, launch an arrow, remember it's an ancient curse Papua viewed not remember where ( if your a joint named Monica is transformed into a giant weta and a mangiatata tautara, do not try to look for, please ... ) and finally call the call-cent 848.99.10.22. This time responding
10,418 ( I have long understood that these are proper names as call-center operators are all clones of a bounty hunter from New Zealand ... this place back in our history ... mah! ). 10418 is very quiet and polite: listens and seems to understand. I called and asked if I say yes and I have hung up. He tries to risovere me and says "look is a problem that can be solved only by changing the settings of his webmail.
buyer, poor thing, that made me lose time and who knows telematics far as I know of molecular biology: I first to create a mutant in cusine that you get a sensible response from the call center. So after endless use Google and search through the myriad of heavy insults directed towards TeleTu and mothers of its leaders, I find a solution tout-court ...
reset the router and pray that is assigned an IP is not banned: luck and I can not. Now back send mail normally, until the next reset.
TeleTu Yes, because with the reset of the router is a must: at least once a month to be done because it just stops browsing ... But I have the filter anti-peer-to-peer : that is, a software program determines which I use and how. Obviously this is because TeleTu prefer surfing the Internet, sending e-mail (as we have seen ...) and VoIP (ie calls using special software such as Skype ).
pity that the navigation of the web provides significant latencies ( always above 120 ms), loss of about 10% of the packets of data sent (as in Ghana ... so to speak), huge hills bottle on streaming data (including the site of RAI and YouTube ... ) and a delay in the audio of VoIP ( seems to talk to someone on the moon, instead of communicating with someone in high standing in Southern Tuscany Lazio ... ie 100 becomes 100 million Km Km .. ).
Added to this is that the filter is not smart (or it is too ) and block any software to make use of the same protocol : so if you use Adobe software or video games on-line or, worse connecting the PlayStation or Xbox on the network, you might stop seeing the connection as if you were downloading the latest movie with eMule. Why? Why TeleTu are still the top Precambrian and did not notice that one of the most popular protocols peer-to-peer , BitTorrent has become an integral part of many games and software due the large size, use this system to distribute updates that otherwise would require too much time to be downloaded by holders of software is perfectly legal.
Avoid talking about these things with the operators of call centers: invent things come to understand that obviously absurd World of Warcraft has become "illegal" and bells like this ...
filters anti-peer-to-peer not need to give the customer the highest quality: the truth is that companies Wholesale buy less bandwidth than they resell and therefore are not able at all to ensure the hypothetical 7 / 8 Mega to all customers. The unusual thing is that these 7 / 8 Mega are completely useless (and unused ) for the types of uses that in theory the customer should do. The protocols POP3, SMTP, FTP, HTTP, and VoIP are decades old and also worked with the old-growth egreggiamente 56K: a 7 Mega should be able to send hundreds of emails per second and download pages up to 6 or 7 Mbps in one second ! Pages that do not exist, though!
So what we sell? crap. Nonsense! We are selling unnecessary services or completely unusable: the last straw?
have two rechargeable H3G SIM on which I activated the download of data: 3 Gb per month for 5 €. attaching the handset with the USB cable to the I get a smartphone tethering navigation through the data with a latency of just 120 milliseconds. During 6-hour session I transfer 10 mega yes and no, I receive and send e-mail, I watch the news and even a couple of videos on YouTube. If your home has the same high speed performance of a tethering , why should I pay the same service 6 times more?
Curiosity is the habit of calling me every Wednesday TeleTu at least once to ask if I want to leave the fee Telecom and go fully with them ... now hang up, no answer, I'm thinking of a digital PBX to block their number in entry, as answer "No, thanks. I do not care" is totally unnecessary.
Italy, usual, is not in the hands of Berlusconi, but is in the clutches of bureaucrats, public and private, generally with very limited intellectual ability, whose sole purpose is to exercise its power over harassment others, seen as a milch cow and not as people. The lack of respect and solidarity towards them is the only form of defense that remains to us common citizens , who calmly assess if there should not live without their services: there is so much uncultivated land, but lest we grow, leaving the clutches of the cursed, There are many bureaucratic posts fencing this fertile land ... basically do not allow us even to go to dig the earth and therefore it is better to send us.
He once I leave you with Alberto Sordi and a great performance singing his ...
PS: I apologize for the image ... not want to disrespect the big Miyazaki and all his admirers. For those curious about who has the strange character, I refer to this Wikipedia page: Porco Rosso (1992) . Get it because it is really a masterpiece: Evaluate not a cartoon, but a beautiful animated film (obviously we even released in theaters 18 years after it was published! Proof of stupidity in the world of cinema, publishing and distribution Italian, accustomed to the easy life and devoid of artistic ability, cultural and commercial ).
